Travel + tech + CustEx = 2014

2014 is almost upon us, and so it's that time of year... I ask the big questions facing travel as a sector. How will technology shape the industry, who are the big players to watch, where are the key areas to invest, and what will shape the customer experience for the coming 12 months.

I sell these reports to my consulting clients at the time of publication. As 2014 has now passed, you may request a complimentary copy of this report. Please click here to contact me.