What does 2017 hold for travel?

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For 2017 - and line with my new role at Ten Group - I return to my year ahead views of the travel industry. In this issue, I ask the big questions facing travel as a sector for the 12 months ahead. How will technology shape the industry, who are the big players to watch, where are the key areas to invest, what will shape the customer experience, and how will the business look different as we end the year?

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